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Welcome to Shipbuktu. By using the services on the Shipbuktu websites (the “Sites”) and the carriage of goods services offered by Shipbuktu Limited, you are agreeing to the following terms, including those available by hyperlink, (the "Agreement" or "User Agreement") with Shipbuktu Limited and the general principles for the websites of our subsidiaries and international affiliates.

Shipbuktu is a shipping intermediary and we are not responsible for what you buy online or your ability to import it into your home country.

Before you may become a member of Shipbuktu, you must read and accept all of the terms and conditions in, and linked to, this User Agreement and the Privacy Policy. We strongly recommend that, as you read this User Agreement, you also access and read the linked information. By accepting this User Agreement, you also agree that your use of some Shipbuktu branded websites or websites we operate may be governed by separate user agreements and privacy policies. The agreement that applies on any of our domains and sub-domains is always the agreement that appears in the footer of each website.

This Agreement incorporates (by reference) all provisions of the New Zealand Post Postal Users Guide, (together known as the “New Zealand Post Conditions” and/or the “Conditions”).

This Agreement is effective on 23 November 2006, and upon acceptance for new users.

By using the Sites, you signify you have read and accept these terms of use. If you do not agree to these terms of use, do not use the Sites.

General Use Policy

While using the Sites, you agree that you will not:

· violate any laws, third party rights, or our policies such as the Prohibited and Restricted Items policies;

· use the Sites if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from our Sites;

· circumvent or manipulate our fee structure, the billing process, or fees owed to Shipbuktu;

· post false, inaccurate, misleading, defamatory, or libelous content (including personal information) in message board or ‘blog’ areas;

· transfer your Shipbuktu account and User ID to another party without our consent;

· distribute or post spam, chain letters, or pyramid schemes;

· distribute viruses or any other technologies that may harm Shipbuktu, or the interests or property of Shipbuktu users;

· copy, modify, or distribute content from the Sites and Shipbuktu's copyrights and trademarks; or

· harvest or otherwise collect information about users, including email addresses, without their consent, and;

· seek delivery of any prohibited or high risk items

Fees and Services

Joining Shipbuktu is free. We do charge fees for using our services, such as processing and delivering items or cargo using the Shipbuktu service. When you use a service that has a fee you have an opportunity to review and accept the fees that you will be charged based on our Fees Schedule, which we may change from time to time. Changes to that Policy are effective after we provide you with at least fourteen days' notice by posting the changes on the Sites. We may choose to temporarily change the fees for our services for promotional events or new services, and such changes are effective when we post the temporary promotional event or new service on the Sites.

Freight and delivery services from the USA are charged on a per-item and per kilogram basis. Charges for each customer’s item(s) will be rounded up to the nearest kilo.

Unless otherwise stated, the prices for freight and delivery services include: The cost of inwards goods, on shipping preparation, uplift, flight to New Zealand and delivery in New Zealand.

The cost of the freight component is subject to rate rulings by airlines, particularly in relation to surcharges. In this regard, it is a condition of this Contract that any airline decisions affecting prices (including increases as well as decreases) may be passed on to you with as much notice as it is possible to provide.